Further technical help

Using your computers & devices at Uni

Laptop support

At the Learning Technologies Helpdesk, we offer a number of laptop services including:

  • Connecting to University wifi, email and other teaching and learning systems.
  • Virus management advice.
  • General advice and help with using your laptop.

We cannot however help you with desktop machines, so please do not bring those in!

Solent University makes no warranties, representations or undertakings for any work done or services provided to student-owned mobile computing devices: all work done is on the basis of best endeavours. 

Please note: we do not carry out hardware repairs and staff cannot carry out any procedures that involve opening up your laptop.