Further technical help

User names and passwords

Forgotten your password

If you’ve forgotten your password, don’t worry. Try resetting your password by following the advise at:-


If you still have problems logging in, click on the Ask for help button in the main left-hand menu, submit your query and a Learning Technologies Advisor will get back to you. Alternatively, visit the Learning Technologies Helpdesk, Floor 2 Mountbatten Library (10am-4pm) or chat with us on our virtual Zoom helpdesk https://learn.solent.ac.uk/helpdesk (10am-4pm). You can also leave a voicemail message on 023 8201 5100 or email ltu@solent.ac.uk (replies within 2 working days).