Getting started on SOL

Site: Solent Online Learning
Course: Learning Technologies Student Help
Book: Getting started on SOL
Printed by: Guest user
Date: Monday, 5 December 2022, 7:54 AM

Description

This book contains all the student help information for Solent Online Learning.

Introduction

What is SOL?

SOL provides online access to course materials as part of your learning experience at Solent University. You can participate in forums to communicate with your peers and your lecturers and use SOL for submitting online assessments.

You can also gain access to many useful resources such as Succeed@Solent, which gives you advice and guidance on achieving the most from your studies. Or Succeed@Careers which gives you carefully selected advice, videos, careers information and PDFs. 

If you don’t find the answer you need, click on the Ask for help button in the main left-hand menu, submit your query and a Learning Technologies Advisor will get back to you. Alternatively, visit the Learning Technologies Helpdesk, Floor 2 Mountbatten Library (10am-4pm) or chat with us on our virtual Zoom helpdesk https://learn.solent.ac.uk/helpdesk (10am-4pm). You can also leave a voicemail message on 023 8201 5100 or email ltu@solent.ac.uk (replies within 2 working days).  When emailing, please include your full name, student ID, your course name and date of birth with your query.

If you aren't seeing the units you are expecting, have you finished your official enrolment process?  If no, take a look at the registration app on the Portal (https://student-registration.app.solent.ac.uk/). If yes, check the following morning and your units should come through to your SOL home page automatically.  If they do not appear, contact the Learning Technologies Helpdesk.


Logging in

Go to http://learn.solent.ac.uk/ and login using your normal University login and password (sent to you when you first joined Solent). If you have a Solent email address and password, login using the Single Sign On button. All other users, please click the 'login' link in the top right-hand corner. 

After logging in, you will then see your SOL homepage. This page displays the course and module pages that you are subscribed to. You should be automatically subscribed to the right pages on SOL. Click on the names to access them. If you do not have access to a required module, please contact the Student Hub in the first instance.

Please note: Some pages may not appear until the following day after your first log in. If you are still unable to see every module you expect to after this short delay, please contact the Student Hub.


Logging in from home

You can login from home. Go to https://learn.solent.ac.uk as normal. If you have problems when accessing SOL from home, check your 'Security Settings' and make sure that 'Cookies are enabled'. SOL also uses pop-up windows to display some resources. If you can't see some resources, make sure that your browser is not blocking these pop-ups.


Last years module pages

It is not possible to remove yourself from previous modules.  There are two reasons:

Navigation and structure

SOL has been structured to allow you to navigate easily between your modules and courses. It consists of course and module pages (and possibly other course/programme resource pages, set up by your course team or other University departments).

Course pages are spaces where general course information can be displayed. This can include course structures, course meeting notes, news relating to exam timetables, assessment guidelines and a space for communication between all students and staff involved in a particular course. This page is populated by your course team.

Module pages are spaces for tutors and students to access and post any information about that particular module, so the information and resources are more specific and tailored. You will also find your module descriptor, your module team under key contacts and assessment information under the 'Assessment' tab. These pages are populated by your course team.

The main menu is found on the left-hand side and shows quick access to Ask for Help, the Online helpdesk, your calendar, your assessment dashboard and your courses. It also offers links to the online student help pages, the library services, LinkedIn Learning and MyPortfolio. If this menu is closed, click the '3 lines' icon to open.

Dashboard/Home page

Your home page consists of a central panel where you can access your course page, modules and other resources. The simplest view shows All [courses], Course name in the Card format but you can change this to show courses in In progress, Future or in the Past. You will find any current course page/modules/resources under the In progress tab, any modules that are dated in the future (but within 30 days of the start date) will be under the Future tab and old modules will be under the Past tab.


You can also change the last option from Card to List for easy viewing.

Page layout

Pages (or courses) on SOL consist of a 'central area' which contains learning materials along with 'blocks' on the left hand side (and sometimes the right).  In the central area, clicking on the links take you to various learning materials and resources. 

The 'blocks' that you see will depend on how your lecturer has set out the module. Some of the main blocks include Activities, Quickmail, Lecture capture, Key Contacts, etc.

Navigating around SOL

Use the breadcrumb trail just underneath the banner to find your location. Clicking Home will return you to your SOL dashboard page.



Minimum Browser Requirements

Browser requirements for SOL

SOL uses pop-up windows to display some resources. If you are having difficulty viewing resources from home, make sure that your browser is not blocking these pop-ups. It also requires that your browser is set to accept cookies. If you have high security settings at home, you may need to adjust these when using SOL or add it as a trusted site. 

To get the best out of our online services we recommend:

Minimum web browser requirements: Although Solent Online Learning will work with a wide range of web browsers, we recommend that you always make sure you have the most up to date version of whichever browser you use. You can usually find version information and update buttons in the "About" section of a browser's settings. For mobile and tablet devices make sure you update the browser and operating system when prompted by the manufacturer.

Broadband Internet: faster than 2Mbs download speed recommended.
To check your broadband speed: http://speedtest.net/

Browser plug-insAdobe Reader (for PDF documents).



Further Support

If you require any further support with SOL, click on the Ask for help button in the main left-hand menu, submit your query and a Learning Technologies Advisor will get back to you. Alternatively, visit the Learning Technologies Helpdesk, Floor 2 Mountbatten Library (10am-4pm) or chat with us on our virtual Zoom helpdesk https://learn.solent.ac.uk/helpdesk (10am-4pm). You can also leave a voicemail message on 023 8201 5100 or email ltu@solent.ac.uk (replies within 2 working days). 

For any other enquiries, please contact the Student Hub on student.hub@solent.ac.uk or telephone 023 8201 5200.