Your course team and Solent services are here to support you at a distance. Before contacting the relevant team, check the Student FAQs on the Solent Covid-19 information page to ensure you have the up-to-date information.
Your course team are your first point of contact for questions relating to your course content, assessments and deadlines.
Check your course and module pages for updates from the team.
Use SOL forums on the Keep in Touch tab to ask questions about the module.
Email Module or Course Leaders if you have a question which is specific to your circumstances.
Let your course team know if your ability to keep up your studies is being impacted.
Many of the Library's resources are online. There is a Library information page, directing you to online resources, and explaining the situation regarding items which are currently on loan. Use the Library Chat to ask questions about resources.
Learning Technologies Support
See the Learning Technologies Student Help page for information about using the tools and systems available to you. If you don’t find the answer you need,
click on the Ask for help button in the main left-hand
menu, submit your query and a Learning Technologies Advisor will get back to
you. Alternatively, visit the Learning Technologies Helpdesk, Floor 2 Mountbatten
Library (10am-4pm) or chat with us on our virtual Zoom helpdesk https://learn.solent.ac.uk/helpdesk (10am-4pm). You can also leave a voicemail
message on 023 8201 5100 or email firstname.lastname@example.org (replies
within 2 working days).
Study Skills Support
Visit Succeed@Solent for information, tutorials and activities to help you prepare for assignments and exams.
If you feel your health will affect you being able to complete an assessment, contact the Student Hub to discuss Extenuating Circumstancesstudent.email@example.com.
If you are worried about finances at the moment, get in touch with the Funding team to learn about your options: