Never learned online before? It's not as difficult as you might think. This guide will get you started without any worries.
Ensure you are set up online with all available systems and access to be able to stay informed, participate in learning activities and complete your work.
Be Familiar With Solent Systems
If you are unfamiliar with the Solent systems, please complete the Online Induction.
Keep Up To Date With Solent Email
Email will be the primary method of communication and you will need to keep checking your Solent Email. You can access directly at: email.solent.ac.uk
Managing your Internet Connection
If you can get access to a good internet connection this will help with accessing online lectures, webinars and video meetings. Working with documents online can sometimes be problematic if the connection drops out. Make sure you back up your work in more than one place and if possible keep copies of your work so you can return to a previous version if disaster strikes.
You can download Office365 which includes applications such as Word. PowerPoint and Excel for use on your own machine using your Solent University account. You will need to activate it using your Solent Email and password. Further details are available on the Portal: Software Downloads.
OneDrive is a cloud based storage and collaboration system. Every student and staff member has an account. You can store your work and share documents with students or tutors for live, online collaboration. Find out more about OneDrive at Solent.
Frequently asked questions
This resource contains answers and guides to frequently asked questions at the Learning Technologies Helpdesk. If you have a question that is not addressed here, please let us know at the contact details below.
If you have any specific queries, please use the Ask for help form or email us at email@example.com (replies within 2 working days) or have a chat with us on our virtual Zoom helpdesk https://learn.solent.ac.uk/helpdesk (10am-4pm). You can also come to the Learning Technologies helpdesk (Floor 2 Library). To leave a voicemail contact, 023 8201 5100 (replies within 2 working days).
We can assist with all the University's Teaching and Learning systems (SOL, myPortfolio, online submissions including Turnitin, etc.) and any
general technology issues.