If you can get access to a good internet connection this will help with accessing online lectures, webinars and video meetings. Working with documents online can sometimes be problematic if the connection drops out. Make sure you back up your work in more than one place and if possible keep copies of your work so you can return to a previous version if disaster strikes.
You can download Office365 which includes applications such as Word. PowerPoint and Excel for use on your own machine using your Solent University account. You will need to activate it using your Solent Email and password. Further details are available on the Portal: Software Downloads.
OneDrive is a cloud based storage and collaboration system. Every student and staff member has an account. You can store your work and share documents with students or tutors for live, online collaboration. Find out more about OneDrive at Solent.
Frequently asked questions
This resource contains answers and guides to frequently asked questions at the Learning Technologies Helpdesk. If you have a question that is not addressed here, please let us know at the contact details below.
If you have any specific queries, contact us at firstname.lastname@example.org (replies within 2 working days) or have a chat with us on our virtual Zoom helpdesk https://learn.solent.ac.uk/helpdesk (10am-4pm). You can also come to the Learning Technologies helpdesk (Floor 2 Library). To leave a voicemail contact, 023 8201 5100 (replies within 2 working days).
We can assist with all the University's Teaching and Learning systems (SOL, myPortfolio, online submissions including Turnitin, etc.) and any
general technology issues.